cc_list

Definición

Devuelve un listado de los Call Centers, su configuración y agentes de la centralita.

Parámetros de Entrada

• domain_uuid : UUID del dominio

Ejemplo de petición

https://pbx.centralita.com/app/api/cc_list.php?key=xxxxxxxxxxxxxxxx

Ejemplo de respuesta

{
  "call_centers": [
    {
      "queue": "sede1@pbx.centralita.com",
      "queue_name": "sede1",
      "domain": "pbx.centralita.com",
      "queue_uuid": "c37bb2a4-a2f3-4711-bf54-f7b1e95e7e98",
      "description": "",
      "extension": "556",
      "strategy": "ring-all",
      "moh": "local_stream:\/\/default",
      "cid_prefix": "",
      "record_template": "",
      "announce_sound": "",
      "announce_frequency": null,
      "time_base_score": "system",
      "max_wait_time": "0",
      "max_wait_time_with_no_agent": "20",
      "max_wait_time_with_no_agent_time_reached": "20",
      "tier_rules_apply": "false",
      "tier_rule_wait_second": "30",
      "tier_rule_no_agent_no_wait": "true",
      "timeout_action": "",
      "discard_abandoned_after": "900",
      "tiers": [
        {
          "agent_name": "1001",
          "tier_level": "0",
          "tier_position": "1"
        },
        {
          "agent_name": "1002",
          "tier_level": "0",
          "tier_position": "1"
        },
        {
          "agent_name": "1003",
          "tier_level": "0",
          "tier_position": "1"
        }
      ]
    },
    {
      "queue": "centralita@pbx.centralita.com",
      "queue_name": "centralita",
      "domain": "pbx.centralita.com",
      "queue_uuid": "f8d5ad3d-6f32-4d37-8468-cd96bd96f95d",
      "description": "",
      "extension": "555",
      "strategy": "ring-all",
      "moh": "local_stream:\/\/default",
      "cid_prefix": "",
      "record_template": "\/var\/lib\/freeswitch\/recordings\/pbx.centralita.com\/archive\/${strftime(%Y)}\/${strftime(%b)}\/${strftime(%d)}\/${uuid}.${record_ext}",
      "announce_sound": "",
      "announce_frequency": null,
      "time_base_score": "system",
      "max_wait_time": "30",
      "max_wait_time_with_no_agent": "2",
      "max_wait_time_with_no_agent_time_reached": "30",
      "tier_rules_apply": "false",
      "tier_rule_wait_second": "30",
      "tier_rule_no_agent_no_wait": "true",
      "timeout_action": "transfer:1004 XML pbx.centralita.com",
      "discard_abandoned_after": "900",
      "tiers": [
        {
          "agent_name": "1001",
          "tier_level": "0",
          "tier_position": "1"
        },
        {
          "agent_name": "1002",
          "tier_level": "0",
          "tier_position": "2"
        },
        {
          "agent_name": "1003",
          "tier_level": "0",
          "tier_position": "3"
        },
        {
          "agent_name": "1005",
          "tier_level": "0",
          "tier_position": "5"
        }
      ]
    }
  ],
  "total": 2
}