cc_agent_list

Definición

Devuelve un listado de los agentes de Call Center configurados en la centralita.

Parámetros de Entrada

• domain_uuid (obligatorio): UUID del dominio

Ejemplo de petición

https://pbx.centralita.com/app/api/cc_agent_list.php?key=xxxxxxxxxxxxxxxx

Ejemplo de respuesta

{
  "agents": [
    {
      "uuid": "27218b91-af4e-4a28-8fa0-1720ea8d9e57",
      "domain_uuid": "d360c516-73ff-49f5-8d07-fa718306a181",
      "agent_name": "1001",
      "agent_id": "1001",
      "agent_contact": "{call_timeout=10,sip_invite_domain=pbx.centralita.com}user\/1001@pbx.centralita.com",
      "agent_default_status": "Available",
      "agent_call_timeout": "10",
      "agent_max_no_answer": "0",
      "agent_wrap_up_time": "10",
      "agent_reject_delay_time": "90",
      "agent_busy_delay_time": "90",
      "agent_no_answer_delay_time": "1"
    },
    {
      "uuid": "d993b8e3-9dfd-463b-b5e6-1191a5c62dc5",
      "domain_uuid": "d360c516-73ff-49f5-8d07-fa718306a181",
      "agent_name": "1003",
      "agent_id": "1003",
      "agent_contact": "{call_timeout=10,sip_invite_domain=pbx.centralita.com}user\/1003@pbx.centralita.com",
      "agent_default_status": "Available",
      "agent_call_timeout": "10",
      "agent_max_no_answer": "0",
      "agent_wrap_up_time": "10",
      "agent_reject_delay_time": "90",
      "agent_busy_delay_time": "90",
      "agent_no_answer_delay_time": "1"
    },
    {
      "uuid": "340a6d66-6a59-4ce6-91b3-9abfc8a894ae",
      "domain_uuid": "d360c516-73ff-49f5-8d07-fa718306a181",
      "agent_name": "1004",
      "agent_id": "1004",
      "agent_contact": "{call_timeout=10,sip_invite_domain=pbx.centralita.com}user\/1004@pbx.centralita.com",
      "agent_default_status": "Available",
      "agent_call_timeout": "10",
      "agent_max_no_answer": "0",
      "agent_wrap_up_time": "10",
      "agent_reject_delay_time": "90",
      "agent_busy_delay_time": "90",
      "agent_no_answer_delay_time": "30"
    },
    {
      "uuid": "95553fb5-269d-4ef7-acd6-18488d480e29",
      "domain_uuid": "d360c516-73ff-49f5-8d07-fa718306a181",
      "agent_name": "1002",
      "agent_id": "1002",
      "agent_contact": "{call_timeout=10,sip_invite_domain=pbx.centralita.com}user\/1002@pbx.centralita.com",
      "agent_default_status": "Available",
      "agent_call_timeout": "10",
      "agent_max_no_answer": "0",
      "agent_wrap_up_time": "1",
      "agent_reject_delay_time": "1",
      "agent_busy_delay_time": "90",
      "agent_no_answer_delay_time": "1"
    },
    {
      "uuid": "b1751d6d-919e-4df6-acd2-2a07c816065f",
      "domain_uuid": "d360c516-73ff-49f5-8d07-fa718306a181",
      "agent_name": "1005",
      "agent_id": "1005",
      "agent_contact": "{call_timeout=10,sip_invite_domain=pbx.centralita.com}user\/1005@pbx.centralita.com",
      "agent_default_status": "Available",
      "agent_call_timeout": "10",
      "agent_max_no_answer": "0",
      "agent_wrap_up_time": "1",
      "agent_reject_delay_time": "1",
      "agent_busy_delay_time": "90",
      "agent_no_answer_delay_time": "1"
    }
  ],
  "total": 5
}